Terms & Conditions

1. Introduction

Welcome to The Royal Hotel. By making a reservation, using our services, or accessing our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Reservations and Check-In

• All reservations are subject to availability and confirmation.
• A valid government-issued photo ID and booking confirmation are required at check-in.
• Guests must be at least 18 years old to make a reservation or check in.
• Early check-in or late check-out requests are subject to room availability and may incur additional charges.

3. Payment Policy

• Full or partial payment may be required at the time of booking depending on the rate plan selected.
• We accept major credit/debit cards and other approved payment methods.
• All rates are quoted in [local currency] and are subject to applicable taxes and service charges.

4. Cancellation and Refund Policy

• Cancellations must be made within the specified time frame mentioned in your booking confirmation.
• Late cancellations or no-shows may result in a charge equivalent to one night’s stay or the full booking amount, depending on the policy.
• Refunds, if applicable, will be processed through the original mode of payment within a reasonable period.

5. Guest Responsibilities

• Guests are responsible for their personal belongings. The Royal Hotel is not liable for loss or damage of valuables left in rooms or public areas.
• Guests are expected to behave respectfully toward other guests, staff, and hotel property.
• Damage to property caused by guests may result in additional charges.
• Illegal activities, smoking in non-smoking areas, and disturbance of other guests are strictly prohibited.

6. Hotel Rights

• The Royal Hotel reserves the right to cancel reservations or refuse service to any guest who fails to comply with these terms.
• We reserve the right to change room assignments for operational or safety reasons.
• In case of overbooking, suitable alternative accommodation or a full refund will be provided.

7. Facilities and Services

Access to hotel facilities such as the restaurant, swimming pool, fitness center, and parking is subject to availability and hotel policies. Service hours and availability may vary without prior notice.

8. Liability

The Royal Hotel will not be liable for any direct or indirect loss, injury, or damage sustained by guests during their stay, except where such liability cannot be excluded under applicable law.

9. Privacy Policy

By making a booking or using our services, you agree to the terms of our Privacy Policy, which explains how we collect and use personal data.

10. Force Majeure

The Royal Hotel shall not be held responsible for failure to perform its obligations due to events beyond its reasonable control, including natural disasters, war, pandemics, government restrictions, or technical failures.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [City/State].

12. Amendments

The Royal Hotel reserves the right to modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website with a revised effective date.

13. Contact Information